A Letter from Our CEO: BitMart Reflects on 2022 Achievements, Plans for 2023

Dear BitMartian,

Since our humble beginnings in 2017, we’ve seen our share of industry highs and lows, FUD, bull runs and everything in-between. Despite the industry hardships that we saw in 2022, our mission to bring further economic innovation, efficiency, and equality to you and the world continues unphased.

When we started BitMart, I knew that it would be an uphill battle to create something so ambitious, but we’ve never allowed ourselves to be defined by hardships. In 2022, not only did we continue to serve you as a top exchange, but we also hit a few milestones. Personally, these are a few accomplishments that I’m most proud of from the past 12 months:

• We enhanced our user experience by enriching our app and platform with new tools, tech updates, product upgrades, and a new rewards hub;
• We strengthened our world-class security architecture and risk controls systems with new tools and upgrades to further help protect our users and the exchange; and
• We launched our successful NFT Marketplace in June, as well as regional derivatives business lines.

Undoubtedly, 2022 was a difficult year for the crypto industry. We would not have had such a worthwhile 2022 without you and all of the great feedback from our users, communities, partners, and friends. Looking at the year ahead, there are two initiatives that I think are worth mentioning.

We’re increasing our world-class security

This past year, we worked closely with cybersecurity experts, regulators, and partners to further strengthen the security of our ecosystem. In 2023, we will continue to upgrade and add new tools and features to our security infrastructure and risk control systems to help further protect our users and the exchange.

We’re enriching our products

We have a vision to build BitMart into an expansive ecosystem that is friendly, engaging, and easy-to-use. In 2022, we built out our futures business line and launched margin trading to meet market demands. Additionally, we further developed our growth and custody architectures for long-term sustainability. In 2023, we will continue to elevate our exchange with more infrastructure, security, product features, upgrades, and tools to give our users more outstanding experiences.

We’re going global

Global expansion for us means localization and providing experiences, tokens and products to accommodate users in a variety of expanding markets and cultures. In 2022, BitMart set up teams in Singapore, Korea, UK, Brazil and Argentina to focus on providing users with experiences tailored to them. Over the next 12 months, we will continue to build out this initiative and provide more localized products, features, and experiences to our users.

As we look toward our opportunities in 2023, I invite you to read our 2022 Year in Review report to look back at the past 12 months at BitMart, and to learn more about our core 2023 initiatives.

If there is one thing in 2023 that you can count on it’s our unwavering dedication to provide you with outstanding products and service. We at BitMart thank you for your support, important feedback, and for your continued loyalty. We wish you a fruitful and safe year ahead.

Sincerely,

Sheldon Xia

BitMart CEO and Founder